ARTIFICIAL INTELLIGENCE AS A TOOL TO IMPROVE THE EFFICIENCY OF MUNICIPAL GOVERNMENT IN KAZAKHSTAN

Abstract

This article discusses the possibilities and prospects of using artificial intelligence in the urban government system of the Republic of Kazakhstan. The role of smart technologies in improving the efficiency of management processes, decision quality and provision of public services at the local level is analyzed. Key problems of implementing intelligent systems are identified, including personnel, institutional and legal constraints. The necessity of an integrated approach to the development of artificial intelligence in urban management has been proven as an important element of the digital transformation of the public sector in Kazakhstan. In the Republic of Kazakhstan, the digital transformation of public authorities is considered a strategic priority with the aim of increasing transparency, efficiency and customer-orientation of management.. In this regard, the study of the potential of artificial intelligence as a tool to improve the efficiency of urban public administration in Kazakhstan is an urgent scientific work.